We are happy to announce the availability of HelpDesk 1.9. We could have called it version 2.0 because we have changed over 150 files, but not yet.Chat and tickets are now sorted and searched via datatables, ...
Read moreWelcome to HelpDesk 3We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.Features Easy Installation Department(s) Support Tickets ...
Read moreHelpDesk 3 - GoldWe are proud to announce the availability of HelpDesk 3 - Gold. Stable and ready to rock your support world. We want to say THANK YOU for all the feedbacks and bug reports we have received in ...
Read moreWe have just released a new version for Cloud Desk 3 and Cloud Chat 3. First we want to say thank you for all reports we have received over our summer time. Without you it is not possible to continuously ...
Read moreEnd of Year release for HelpDesk 3. Happy to announce the availalility for HelpDesk 3 - Version 3.5.9. We have great improvements and a couple of new features.Changelog Attachments are now sent in PHP IMAP ...
Read moreJust in time before Christmas, the new version for Cloud Desk 3 is now officially available and elimnates all known bugs and comes with new features as well.Changelog Attachments are now sent in PHP IMAP ...
Read moreFast, faster, GTI. The new Cloud Desk 3 in Version 2.1.1 is now available. With many new features and a lot of performance improvements.Important we dropped support for PHP 7, you will need to have at least ...
Read moreHelpDesk 3 will need to run 3 cron jobs to have all features working correctly.All cron job files are in the folder cron and should be kept there otherwise you will need to modify the path inside the ...
Read moreWith HelpDesk 3 it is possible to fetch one or multiple emails accounts and convert them into tickets.IMPORTANT: Use a unique email address for the PHP IMAP, do not use this email address anywhere else or in ...
Read moreWith CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...
Read moreWith HelpDesk 3 and Cloud Desk 3 you can use any email account to pull in support requests. The build in php imap feature will pull in the email and create a ticket and also a new user account if you whish ...
Read moreHow to setup a PHP IMAP connection with Google, Microsoft and Yahoo. A question we often get asked, and most of you think it is not possible because all of them have made OAuth mandatory for their ...
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