It's not just Software. It's the heart of your Business! Keep Reading Quick Tour Taste the sweetness of your Software. We don't ...
Read moreCloud Desk 3 Website Front End Demo Operator Demo Front End Demo Operator Demo SignUp Page ...
Read moreHelpDesk 3 The complete Support Solution Live Chat, Tickets, FAQ, Client Management & much more ...
Read moreLive Chat 3 The fastest way to help your customers! The tool to contact your website visitors ...
Read moreDesktop Apps: Points to your Live Chat 3, HelpDesk 3, Cloud Chat 3 or Cloud Desk 3 installation Your Logo / Icon Windows 7 and up MacOS LinuxOSBecause they are specially made for you with your ...
Read moreStart chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 ...
Read moreThe complete support solution for your website visitors, the best way to help your customers. Don’t make your customers leave frustrated, get HelpDesk 3 today.HelpDesk 3 works with all websites, HTML, PHP, ...
Read moreUnlimited operators, standard responses, perfect for small business with no need of departments and fancy statistics. Latest Version 1.0
Read moreUnlimited departments and operators, file sharing, standard responses, ProActive passive and active, SMS report, extended statistics. Latest Version 2.7
Read moreUnlimited departments and operators, file sharing, standard responses, ProActive passive and active, SMS report, extended statistics. Latest Version 1.0
Read moreLive Chat WordPress a plugin for easy and simple installation. Unimited operators and departments and offline contact form. Latest Version 1.3
Read moreHelpdesk solution with support tickets, FAQ, live chat, client management, unlimited projects, departments and operators. Latest Version 2.0.2
Read moreWordPress plugin to connect the operators with Live Chat 3. Free for all Live Chat 3 license holder. Latest Version 1.1
Read moreHost your own Live Chat Solution has never been easier. The complete solution to start your own business. Latest Version 3.1.7
Read moreThe next generation support solution is now available. Modern, fast and clean design fully mobile optimised runs on all devices. Latest Version 4.3.1
Read moreHalloween is close and we have a freebie for you! Grab some cool Live Chat, HelpDesk or Cloud Chat 3 Buttons. We have also added some fancy social buttons in halloween style.
Read moreDownload our free animated Live Chat Buttons for your Live Chat 3, HelpDesk 3 or Cloud Chat 3. Read about our Halloween Special 2017
Read moreLive Chat Business 1.1 will be available soon. We are running the final tests and as you can see in the bottom right corner the chat is online and ready for your pre sales questions.With the update to 1.1 ...
Read moreNow available in our shop and download area the latest version for CMS 1.3 and Live Chat Business 1.2. That is probably the best update for you because for future updates you don't need to download and install ...
Read moreA new update for our Live Chat Business has been released.We want to thank you for all the feedback and suggestion you have sent us in the last two weeks. Thanks to our new auto updated introduced in version ...
Read moreWe are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...
Read moreWe are happy to announce the release of Live Chat Business 1.4, great new features and many things have been improved.Button WizardYou can forward clients to certain pages now. The brand new button wizard will ...
Read moreLive Chat for your website is a must if you like to offer first class support or answer pre sales questions. All online shop owners know that customers don't read or even watching videos is sometimes too much ...
Read moreWe are happy to announce the release of Live Chat Business 1.5, the first live chat that is PHP 7 ready.Improved operator login design, change between fast and slow ping, block IP and a new permission role for ...
Read moreThe best release since we launched Live Chat Business has arrived. Version 2.0 is now available in our download area for license holder or in our shop for new customers.Change logAdded auto answer ...
Read moreThis is a WordPress plugin that shares the user database from WordPress with LiveChat, you can synchronise operators from WordPress to LiveChat with a click.Operator can share the login details with LiveChat ...
Read moreLive Chat Business 2.1, like to have full control even when you are offline? This release comes with a handy new feature, it will save all offline messages including IP, Country* and City*.Not just saving the ...
Read moreLive Chat Business 2.2 is now available through Auto Updater in your operator panel or in our download area for all our existing and of course new customers. This release will bring mainly bug fixes and ...
Read moreWe are happy to announce the new version for Live Chat Business. Version 2.3 will come with a lot of new features, some requested quite a while ago, finally all available. Up to 3 PHP GET vars to start the ...
Read moreHappy holidays from the JAKWEB team.We are pleased to announce the release of the latest version of Live Chat Business, 2.5. This release contains significant new functionality. Most importantly, we are ...
Read moreWe are proud to announce the availability of Live Chat PHP. We have received so many requests about a hosted solution that we have worked hard the whole summer to provide one men companies with the perfect ...
Read moreReady for a Freebie? We have here 4 Live Support Chat buttons each one has an online and offline status. All buttons will work in bright and dark backgrounds.All buttons will work fine with Live Chat 3, ...
Read moreHelpDesk 3 is around the corner and we now offer for a limited time 50% presale discount. Order before the clock hits Zero and you will receive a HelpDesk 3 copyright free license for 50% cheaper.HelpDesk 3 ...
Read moreWelcome to HelpDesk 3We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.Features Easy Installation Department(s) Support Tickets ...
Read moreHalloween is around the corner and for that event we have some freebies for you!Get some fancy Halloween Live Support Chat and social buttons. Already cut and ready to use.We have also included the complete ...
Read moreIf you want your business to grow, you also have to think about offering your customers a very good customer support experience. This is why using live support or live chat can come in handy. This type of ...
Read moreDo you want to expand your online business? Then the best thing you can do is to add live support chat. This is a features that can bring in front lots of untapped potential for your website. Plus, there are ...
Read moreOur native iOS and Android apps have been updated to improve performance and fix some issues that have been reported recently. We have also added a brand new feature which allowes you to change the app ...
Read moreReady for a small but powerful update?Welcome to HelpDesk 3 - Version 3.5.6 with better live chat behaviour and prevent double support tickets.Changelog Prevent adding multiple tickets Improved Live Chat ...
Read moreCloud Desk 3 in Version 1.1 is now available!!! We have been working hard, released beta versions and now it is ready to rock in Gold!We have been redesigned everything and have implemented all your ...
Read moreThe new live chat technology is now also available in Cloud Chat 3. We are proud to announce the availablity for Cloud Chat 3 - Version 3.0Cloud Chat 3 - Version 3.0Available right now for you and we are proud ...
Read moreLong awaited features finally available. Welcome to Cloud Desk 3 in Version 2.0Available right now for you and we are proud that we have created something special again!Beside a complete new front end live ...
Read moreHelpDesk 3 - Version 4.0 our last major update for 2021 is now available!This is a big step forwward for HelpDesk 3, new payment gateways implemented with subscriptions possibility and fully compatible with ...
Read moreJust in time for our summer break we are happy to give you Live Chat 3 in Version 5.0.4. This release has a big boost in performance and all known and reported bugs have been fixed.Changelog Site ...
Read moreOld product, not valid anymore, please check for each product the correct minimum requirements.You will need a hosting package with following minimum requirements.The web server must have PHP and MySQL with ...
Read moreI you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...
Read moreAdding another super operator is fairly easy!Please follow this steps to create another super operator:Login into your operator panel as a super administrator.Go to User and click on New User.Add all necessary ...
Read moreI'm sure you like the SMS service integrated into Live Chat 3, Cloud Chat 3 and HelpDesk 3, however to use it you need an account with Twilio, Plivo or Nexmo.After sign up with Twilio or Nexmo you will get an ...
Read moreLive Chat Business and Live Chat WebSocket offers you a auto and manual proactive feature!But first what does ProActive mean: Acting in advance and contact your website visitors.Manual ProActiveNow the manual ...
Read moreLive Chat WebSocket our best live chat solution hosted on your server. Please find here the minimum requirements for Live Chat WebSocket.SSH Access to your web sever or able to run a CLI Daemon thru a command ...
Read moreThe best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...
Read moreWhen running a PHP Dameon it is important that it will be run only thru CLI (ssh, command line) and never from a browser (security risk).You have two options to protect the files from accessing from a ...
Read moreWhat is the main difference between WebSocket and AJAX Requests.First speed, if a websocket connection is established you are constantly connected to the websocket server and both parties can send data in real ...
Read moreTo run the PHP Socket Server as a service we created a bash script for Debian / Ubuntu and it should also work on other linux based server with slight modifications.The bash script:#! /bin/sh### BEGIN INIT ...
Read moreWith Ubuntu you should have upstart installed by default and therefore the daemon can be installed even easier.Create a new script file at: /etc/init/jakchat.conf with following content:# Infodescription Live ...
Read moreLive Chat Business and WebSocket offers desktop notifications, never miss a client again when you working and forgot to turn on your speaker.Desktop Notifications work fine in Chrome, Safari, Edge, IE10 and ...
Read morePlease note this is a guide for our old product Live Chat. Check the correct FAQ category for each product for further help. Also there is a complete user manual and installation video included in the download ...
Read moreWith live chat Business and WebSocket you have the possibility to send emails via PHP Mail() or SMTP. Standard after installation is PHP Mail() which will work fine in 99%, however some clients prefer to send ...
Read moreAll our softwares are language file based, that means it is very easy for you to translate it into your own language (if not already exists).Most of our software is already available in several languages but ...
Read moreSince Live Chat Business 1.4 you can redirect a client to a certain URL when chatting. To redirect a client you need to add the url in the field marked below.Should you add the url into the textarea (the same ...
Read moreWe get often asked if backlinks and copyrights can be removed with our license and YES you can remove it when you have purchased a copyright free license.All our code is not encrypted and can be modified, but ...
Read moreThe new button code wizard is available since version 1.4. It is super easy to use and will create your button embed code in no time.Before Live Chat Business 2.0 Please always copy the one stylesheet right ...
Read moreSince live chat business 2.0 you can change the text and standard answers via operator console. That way it is fully multi language ready and much easier to manage.You will find the section in:Operator Panel - ...
Read moreSince live chat business 2.0 you can change the ringing and new message sound easily via:Operator Panel - Settings - SettingsWe have included 3 ring and 3 new message tones. It is now easy to add your own ...
Read moreWhen you upload your LiveChat files to your server with your preferred FTP software, please make sure that all folders have not more then CHMOD 755 (except cache and files) and Files have not more then CHMOD ...
Read moreLive Chat has many ways to display the live chat for the client. You can also upload your own image or use a simple link and do almost anything you want with it.Slide UpThe slide up can be displayed in the ...
Read moreWe have received many requests to improve the available days/hours section in Live Chat Business. Since version 2.3 we have completely redesigned the time table.New TimetableEach operator can now choose which ...
Read moreWith the new update to Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a Chat Bot.The Chat Bot will answer questions automatically as long there is no operator connected. You can setup unlimited ...
Read moreWith the latest release of Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a wildcard engage / proactive feature.The system can now listen on a wildcard url. For example you want to fire the engage ...
Read moreIn this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...
Read moreWith the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a very fair pricing policy, they want 5 USD one time fee and ...
Read moreWith Live Chat 3 there is only one embed code that will never change again. All settings are made within the operator panel and are immediately available on your website.It has been designed to run on pure ...
Read moreOur build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater.Auto Updater needs to have at least: cUrl file_get_contents ...
Read moreAll our software are ready for a SSL certificate means you can run any our software on https. To do so you will need to have a working SSL certificate installed on your server and switch our software (Live ...
Read moreOnly applies for old Versions, prior 2022.Go to your operator panel - chat widget - select a chat widget and you will see a new input field.You can now place the button wherever you like to suit your design. ...
Read moreAll our support and sale software come with default avatars for the live support chat. However it might not suit your business or design, for that we have created a lot of avatar packages.You will find them in ...
Read moreWith the latest version of our app and the latest version of our Live Chat 3, HelpDesk 3 and Cloud Chat 3 it is possible to have your own custom background on the app, plus your custom title too.Important is ...
Read moreSecure File sharing is build in with all our solutions. That means you can upload files and images with Live Chat 3, HelpDesk 3, Cloud Desk 3 and Cloud Chat 3. Not only you as an operator also your clients, ...
Read moreOn all our software the client can upload attachments if you allow so. This is how you allow it.There is an option in your main settings to allow file sharing for the client as standard.Or you can allow ...
Read moreWith the latest release of all our software (LC3, HD3, CD3 and CC3) we introduces an innovative feature that allows you to translate any text in your live chat conversation with a single click. Thanks to ...
Read moreThe forgot password function in Light, Business and Websocket is not working when used with other than the english language.That bug has been fixed and will be included within the next release.If you can't ...
Read more
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
