We are proud to announce our first plugin for our products Live Chat 3, HelpDesk 3 and Cloud Chat 3. The teacher slideout chat plugin will give your website a perfect tool for tutors or teachers. ...
Read moreOur native iOS and Android apps have been updated to improve performance and fix some issues that have been reported recently. We have also added a brand new feature which allowes you to change the app ...
Read moreFirst we want to say thank you for all the support and purchases! Without you it is not possible to continuously improve the software and add new features.We have released a new version for all our four ...
Read moreHappy New Year and best wishes for 2021Another Year passed again for some a really crazy Year and for others not. Like every Year something special happened and we all know what it was in 2020.But what is it ...
Read moreHello dear Jakweb users, today we want to ask you for your opinion! What features would you like for our software products? Do you need more Wordpress support? Are ...
Read moreBlack list Url's is a simple feature to hide the chat on certain pages. Let's say you don't want to show the chat on a particular page, just copy and paste that URL and create a new entry in your operator ...
Read moreIn all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...
Read moreOur software will install by standard in English. After the installation you can of course change the language to the one you like, for that following steps are necessary. Make sure your language is ...
Read moreSending or requesting the chat transcript after ending the chat is possible for both sides, the client and the operator.Client SideFirst you will need to make sure that the client can request the chat ...
Read moreWe have many options how to display the live support chat on all our solutions. Each of our software has a build in live support chat with at least 4 templates which each has many different ways how to display ...
Read moreYou can change the colour and sidebar style with each of our software. Please go to your operator profile and look for following options:Enjoy small and big sidebar plus various theme colours already build ...
Read moreOur build in Auto updater will perform an automatic update to the latest version with a click.However on some server it get stuck on 65% and it does not go any further. This is not an Auto Updater Error, it is ...
Read moreWe have included many different colours into the operator dashboard, you have also the option to have the menu small or extended. Each operator has the option to individualize the operator panel.Simply login ...
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