Live Support Chat for Online-Shops and other E-Commerce-Solutions. Online shopping has been growing ever since but ...
Read moreHelpDesk 3 The complete Support Solution Live Chat, Tickets, FAQ, Client Management & much more ...
Read moreImportant Notice: This product exclusively serves as an upgrade from the regular license to the extended license. It is intended solely for customers who have previously purchased a regular license on Envato ...
Read moreDesktop Apps: Points to your Live Chat 3, HelpDesk 3, Cloud Chat 3 or Cloud Desk 3 installation Your Logo / Icon Windows 7 and up MacOS LinuxOSBecause they are specially made for you with your ...
Read moreGet our professional support platform in a Monthly subscription. Pay each Month 20 USD and get updates and support for as long as you pay.The software will be installed on your server (we can also host the ...
Read moreImportant for all our Envato customers you can purchase the support extension also with Envato. Here we do offer 12 Month instead of 6 Month Support Access, for the same price. Extend your support for Live ...
Read moreA full pack of business avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...
Read moreA full pack of people avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...
Read moreA full pack of dog avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...
Read moreA full pack of cute animal avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...
Read moreA full pack of fancy casual avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...
Read moreA full pack of steampunk robot avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each ...
Read moreThe second full pack of business avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each ...
Read moreA full pack of cats and dogs avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...
Read moreA full pack of monkey avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...
Read moreWe are proud to announce the availability of our new profile design and features. One of our last construction site on our website has now been closed and is ready to serve you.About 4 Month ago we changed our ...
Read moreIf you want your business to grow, you also have to think about offering your customers a very good customer support experience. This is why using live support or live chat can come in handy. This type of ...
Read moreFor all our products we have added some fancy pancy avatar sets. Free to download and ready to use.We will regularly adding more and if you have whish please let us know.Few examples from our Avatar ...
Read moreBlack Friday is around the corner and we offer a huge discount for our self hosted support software.Discount Code: BF2017Get your lifetime license today until Friday 24th 12pm. There is no cheaper way to start ...
Read moreWe are proud to announce our first plugin for our products Live Chat 3, HelpDesk 3 and Cloud Chat 3. The teacher slideout chat plugin will give your website a perfect tool for tutors or teachers. ...
Read moreSanta Claus will bring you a big update for HelpDesk 3. We have implemented all requested features and much much more. From task calendar to ticket ratings over live typing in the build in live support chat ...
Read more2017 is ending soon and we are proud to announce a special offer for you! Our end of Year special deal has just started and we want to give something back to current and new customers and say thank you!End of ...
Read moreHelpDesk 3 in version 3.1.2 is now available from our download area and of course via the build in Auto Updater.Change Log Client side ticket search App Rest Api update and improvements Live preview ...
Read moreHappy New Year with the new release for HelpDesk 3. We have added a lot of new features and a brand new design for the client side. The package is big and many files have been changed!We have added and changed ...
Read moreWe have just made support easier again. Asking for support is always a pain, providing support should be easy and fun in the same time. Now we have made both so much easier.Welcome to HelpDesk 3 - Version ...
Read moreA couple of days ago we released HelpDesk 3 - Version 3.5.7. In case you haven't upgraded your version, it is now time to do so. :)Changelog Prevent double tickets by forcing the user to edit his last ...
Read moreWelcome to HelpDesk 3 - Version 3.6 - New age for our Support Software4 Month in the making and a complete make over, 80% of the files have been changed, a modern design with easy to use features. But we did ...
Read moreIt is already time for another Update and we have build in great features and fixed all known and reported bugs. Performance and usuability improvements. The documention has also been updated.Changelog Live ...
Read moreHelpDesk 3 - Version 4.0 our last major update for 2021 is now available!This is a big step forwward for HelpDesk 3, new payment gateways implemented with subscriptions possibility and fully compatible with ...
Read moreGreat news, HelpDesk 3 is now available in Version 4.2.1. One of the longest pause between two releases and we are happy to announce the new version with following changes.Changelog Improved ChatGPT ...
Read moreHelpDesk 3, Live Chat 3, Cloud Chat 3 and Cloud Desk 3 has a very smart built in auto engage feature. You don't need to sit in front of your computer and invite your website visitors manually (you can of ...
Read moreWith the release of HelpDesk 3 / Version 3.1 we have added a new feature in the include/db.php file (Please update this file as well).When using the build in API in HelpDesk 3 you might want to have a ...
Read moreWith our latest versions for our products we have integrated live preview text when client is typing to operator. That means you will see the text before the client press the send button.The new feature will ...
Read moreThe operator status is feature rich and simple to use, here is how it works.As you can see in the image above we have build in three status options for the operator it is like a traffic light in reverse order. ...
Read moreIn all our products we have a build in map which shows you the online visitors on your website (where you have placed the client chat). The complete dynamic map has also another feature!By clicking on a pin it ...
Read moreWith the latest version of our products we have brought the chat opener back.Now you are not bound to the build in opener you can use any elment to open the chat and decide if it should slide up or open in a ...
Read moreSince HelpDesk 3 - Version 3.1 a task or event calendar is available for the dashboard. Set unlimited events on the calendar for you and your operators.You cannot only create, edit, move, delete events it is ...
Read moreThe build in CMS in HelpDesk 3 is the place to manage your pages, translations, contact, login, signup and other forms.By clicking on of the pages on the right you can edit the content easily you have also ...
Read moreHow to share files and images in HelpDesk 3 is fairly easy and can be done without posting an answer. File sharing the right way.
Read moreLately we receive so many support questions that the Live Chat is not showing on the website. Let us explain what can cause it.First and Important: Your chat installation (operator) need to be SSL protected if ...
Read moreAll areas of our software are template based, that makes it very easy for your to create your own look.For the client chat there is a folder called package, inside you will find the templates for the client ...
Read moreHelpDesk 3 has been designed that it can be used with Cloud Chat 3.When you use Advanced installation and a customer of you signs up for access you will receive an email with instructions how to setup the ...
Read moreWe receive many support tickets about our build in Push Notifications service in combination with our native iOS and Android apps.First it is important you register an account with us and add your purchase ...
Read moreIn all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...
Read moreWe get quite a few questions about license verification. Please make sure you have your license ready when installing our software.Sometimes you enter the correct license code and username but you will be ...
Read moreSecure File sharing is build in with all our solutions. That means you can upload files and images with Live Chat 3, HelpDesk 3, Cloud Desk 3 and Cloud Chat 3. Not only you as an operator also your clients, ...
Read moreWith the release of HelpDesk 3 - Version 3.5.5 you can now set a category ID within the FAQ and Support embed code.The embed code has received a new var called catID.w.lcjUrl = u; w.catID = '';Now you can set ...
Read moreCloud Desk 3 has the option to manage isolated Live Chat 3 and HelpDesk 3 installations. This way you can offer your clients a isolated Live Chat 3 or HelpDesk 3 area for their own.Fresh InstallationHow it ...
Read moreWith the release of HelpDesk 3 - Version 3.5.5 you can now set for each department a predefined content for your clients to help them providing the correct information.In your back end when you click on Edit - ...
Read moreYou can easily add the ticket content to the email notification for your client. That way they can read your answer in their email inbox.Simply go to your operator panel - components - Answers / TextEdit the ...
Read moreWith HelpDesk 3 you can choose how to run and manage the support response time. You can either work on a classic system or with due dates.The classic system will show the tickets sorted by date and you can ...
Read moreThe build in Chat Bot on all our products is to keep the customer busy until a operator joins the chat. It is not an offline chat bot.It is fairly simple how to start with the chat bot, here we will explain it ...
Read moreAll our products has an integrated Chat Bot which you can setup as you like and match your use.The Chat Bot will answer questions automatically as long there is no operator connected, means the client is ...
Read moreThe live chat build into all our solutions does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the ...
Read moreWith the latest release of all our software (LC3, HD3, CD3 and CC3) we introduces an innovative feature that allows you to translate any text in your live chat conversation with a single click. Thanks to ...
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Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
