FILES - Tags

Operator Features - Live Chat 3

That's how YOU see the chat as an Operator System ...

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HelpDesk 3 - Version 4.2.1

Great news, HelpDesk 3 is now available in Version 4.2.1. One of the longest pause between two releases and we are happy to announce the new version with following changes.Changelog Improved ChatGPT ...

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Protect _files Directory

Protect all your folders with read, write and execute permission if you can! You should protect your _files directory best way would be if your server can handle directory with permission lower than 0777. This ...

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LiveChat - Folder and File permissions

When you upload your LiveChat files to your server with your preferred FTP software, please make sure that all folders have not more then CHMOD 755 (except cache and files) and Files have not more then CHMOD ...

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Logo, Template and File Structure

This article will explain how to change the logo, add a new template or simply remove the copyright link back to our site.The file structure is as with all our software logical, that means the name of the ...

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Ticket attachments

How to share files and images in HelpDesk 3 is fairly easy and can be done without posting an answer. File sharing the right way.

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Ticket Attachements

Ok, so when creating a ticket for admin, it says I will be able to add attachments later, yet, I do not see where I am able to do this: screenshot link removedCan you please instruct? this is a High Necessity ...

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CMS pre-upload issues

Hello,At line 33 within the db.php file, I am proposed to choose the files directory.What files : files and folders within the upload folder, or text and multimedia files for after the script is installed ...

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