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CC3 - Tags

12 Month Support

Important for all our Envato customers you can purchase the support extension also with Envato. Here we do offer 12 Month instead of 6 Month Support Access, for the same price. Extend your support for Live ...

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Teacher Plugin - SlideOut

We are proud to announce our first plugin for our products Live Chat 3, HelpDesk 3 and Cloud Chat 3. The teacher slideout chat plugin will give your website a perfect tool for tutors or teachers. ...

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Live Chat App - Update

Our native iOS and Android apps have been updated to improve performance and fix some issues that have been reported recently. We have also added a brand new feature which allowes you to change the app ...

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Bug Fix Release / June 2019

First we want to say thank you for all the support and purchases! Without you it is not possible to continuously improve the software and add new features.We have released a new version for all our four ...

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Happy New Year 2021

Happy New Year and best wishes for 2021Another Year passed again for some a really crazy Year and for others not. Like every Year something special happened and we all know what it was in 2020.But what is it ...

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Your opinion matters!

Hello dear Jakweb users, today we want to ask you for your opinion! What features would you like for our software products? Do you need more Wordpress support? Are ...

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Cloud Chat 3 - Version 3.0

The new live chat technology is now also available in Cloud Chat 3. We are proud to announce the availablity for Cloud Chat 3 - Version 3.0Cloud Chat 3 - Version 3.0Available right now for you and we are proud ...

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Black List Url

Black list Url's is a simple feature to hide the chat on certain pages. Let's say you don't want to show the chat on a particular page, just copy and paste that URL and create a new entry in your operator ...

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Customize Cloud Chat 3

When you purchase CloudChat 3 for sure you like to make it individual to suit your business. We have made it very simple for you to change text and images within CC3.The complete dashboard text is set via one ...

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Manual Engage Visitors

In all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...

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Change Language after Installation

Our software will install by standard in English. After the installation you can of course change the language to the one you like, for that following steps are necessary. Make sure your language is ...

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Sending Transcript / Chat Conversation

Sending or requesting the chat transcript after ending the chat is possible for both sides, the client and the operator.Client SideFirst you will need to make sure that the client can request the chat ...

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Different Chat Styles

We have many options how to display the live support chat on all our solutions. Each of our software has a build in live support chat with at least 4 templates which each has many different ways how to display ...

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Change Theme and Sidebar Style

You can change the colour and sidebar style with each of our software. Please go to your operator profile and look for following options:Enjoy small and big sidebar plus various theme colours already build ...

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Auto Updater Stuck on 65%

Our build in Auto updater will perform an automatic update to the latest version with a click.However on some server it get stuck on 65% and it does not go any further. This is not an Auto Updater Error, it is ...

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Dashboard Colour and Style

We have included many different colours into the operator dashboard, you have also the option to have the menu small or extended. Each operator has the option to individualize the operator panel.Simply login ...

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