HelpDesk 18.02.2017 2153 Support Status: Closed Solution: Yes digisac
Good morning Jerome
I changed the front texts and used {cname} and it works fine, but {subject} and {ticketurl} are not working. Anything I can do?
Thank you
Not all vars working at all places.
Please tell me where you want to have it?
Client sends an email, imap captures and the client receives a response, at this time {cname} works, {subject} and {ticketurl} no
The imap will have following vars available.
Register the account (when not already registered):
{url},{title},{cname},{cemail},{cpassword},{email}
New ticket:
{url},{title},{cemail},{cname},{ticket},{subject},{ticketurl},{email}
Answer:
For the email.php fle (IMAP) all vars are available.
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Not all vars working at all places.
Please tell me where you want to have it?
Client sends an email, imap captures and the client receives a response, at this time {cname} works, {subject} and {ticketurl} no
The imap will have following vars available.
Register the account (when not already registered):
New ticket:
Answer:
For the email.php fle (IMAP) all vars are available.