Hello,
I received the download link and downloaded the zip file (237 bytes), but I am unable to open the zip on mac. I get the following error.
"Unable to unarchive into Desktop" (Error 1 - Operation not permitted.) or "Decompression Failed"
There appears to be a problem with the zip file.
Thanks in advanced for your help.
Kaleb
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Please confirm your account, login and download the files via our download area.
Thank you.
I believed I confirmed the account. I am logged in right now and when I go to the Download link in the main menu do not see a download button.
Account is now active, thank you.
Thanks. I now see the download button but get the following error when downloading.
I don't see an option for adding a file in this ticket system so here's a link to the screenshot in Google Drive.
*** link removed ***
I tried a bunch of times and it save the zip once but with zero data.
That is strange, I have just tried what various browsers and no problems at all.
Any browser extension installed or blocking something? Please try another browser.
thanks for the help! I used another browser and was able to Download.
Issue for direct download via shop link has been fixed.
Thank you for the report.
*** Ticket closed ***