Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 870 Status: Open

Print how many operators ??

Good eveing,I have made this public since their maybe othewrs who would like to know this.On the ...

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ID: 858 Status: Open

Slider covering the website pages

Hello,1) When an operator opens each page on the website (, the ...

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ID: 856 Status: Closed

Support chat not working

HelloWhen a visitor clicks the support slide up button on my website and then fills in name ect and ...

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ID: 855 Status: Closed

Live Chat 3 - Issue and missed functions.

Live Chat 3 - Issue and missed functions.1. Sound message are played on every new message only for ...

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ID: 851 Status: Open

Feature request

Hi thereI would love to see the following features in Cloud Chat 3....1) The ability to set ...

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ID: 836 Status: Closed

Latest update - mobile issues

Hello - I have updated to the latest Live Chat 3 version but now the phone responsiveness is ...

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ID: 835 Status: Closed

LiveChat3 App Status

I just cut one of our clients over to LC3 and the first report I got back is they like it but they ...

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ID: 831 Status: Closed

Gateway addon

HelloAs a business it's great to be able to pay via credit / debit card or paypal, but as we grow I ...

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ID: 827 Status: Closed

Translate Dashboard Live Chat 3 en Cloud chat 3

Hi Jerome,When people login to my dashboard the front is english ...

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