Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 901 Status: Open

Header Syntax Error

HiI installed Live Chat 3 perfectly, but when I try to access livechat / operator I see the error ...

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ID: 900 Status: Closed

Update Error Live Chat 3.3

For the first time I get this error by updating from: Version: 3.2Following folders have not been ...

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ID: 898 Status: Open

Live Chat 3.3 release

Is the release date for Live Chat 3.3 today?

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ID: 887 Status: Open

Using the app

Hello, I would like to know how I can integrate Live Chat 3 with the andriod app to link all the ...

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ID: 880 Status: Open

adding live chat to wordpress

Hello, I tried adding the live chat widget code into wordpress footer cutom html widget, but it ...

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ID: 878 Status: Closed

Upgrade problem

How can I update the chat? I have version 3.0.5. And I see that they are in version 3.2. How can I ...

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ID: 876 Status: Open

Live Chat v3.2

Hi. I have just downloaded v. 3.2 of Live Chat and haven't been able to install it. I am having ...

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ID: 874 Status: Closed

How to remove the "powered by live chat 3" in the chatbox?

Hello,Can you point me to the file where I can remove the powered by live chat 3 that points to ...

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ID: 871 Status: Open

Billing page

Hello there.  I think the dash board page is becomming a little to busy, would it be possible for ...

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