HelpDesk 3 - Version 3.5.7

HelpDesk 3 - Version 3.5.7

About JAKWEB 17.09.2020 2593

HelpDesk 3 - Version 3.5.7

A couple of days ago we released HelpDesk 3 - Version 3.5.7. In case you haven't upgraded your version, it is now time to do so. :)


  • Prevent double tickets by forcing the user to edit his last answer
  • The samesite cookie has now been fixed even with wrong server configurations
  • Answers has been fixed
  • FAQ article no more empty values
  • Online visitors will be shown again in chrome (samesite cookie issue)
  • PHP warning in class file has been fixed
  • XSS issue in profile and operator side has been fixed
  • Ticket cron job has been improved
  • Stranded span has been removed from the header template
  • Various reported issues have been fixed


Please login with your account and head to our support area.


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Thank YOU

We would like to thank you once again for the great feedback and enjoy the latest release for the most complete support solution available.