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Operator Status

The operator status is feature rich and simple to use, here is how it works.As you can see in the image above we have build in three status options for the operator it is like a traffic light in reverse order. ...

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Create ticket with Office 365 email

Hello,We have installed helpdesk on our subdomain and need to be able to create a ticket when an email is sent to helpdesk email. The issue is that no ticket is created when helpdesk is emailed. Any help ...

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